Introduction
At Host Ilaka, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use and safeguard that information, and your rights regarding your personal data. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect different types of information to provide you with the best services. This includes:
1.1 Personal Information:
When you register for an account, purchase a service, or contact us for support, we collect the following information:
Name
Email address
Billing address
Phone number
Payment details (credit card or bank details)
Company details (for business accounts)
1.2 Technical Information:
When you use our services, we automatically collect technical information, including:
IP address
Browser type and version
Operating system
Time zone settings
Login history and account activity
Hosting and domain usage data
1.3 Cookies and Tracking Technologies:
We use cookies and other tracking technologies to enhance your experience on our website, such as remembering your login details and tailoring content to your preferences. You can control the use of cookies through your browser settings, but some services may not function properly without them.
2. How We Use Your Information
We use your personal data for the following purposes:
2.1 To Provide Services:
We process your personal information to fulfill our contract with you, such as managing your account, providing web hosting, and processing payments.
2.2 Communication:
We use your contact details to send you important service-related information, including updates, invoices, and support communications. We may also send promotional offers, which you can opt out of at any time.
2.3 Improving Our Services:
Technical data helps us analyze how you use our services, allowing us to make improvements to our systems, website, and overall customer experience.
2.4 Legal Compliance:
We may use your information to comply with legal obligations, such as tax requirements, fraud prevention, and maintaining secure business operations.
3. How We Share Your Information
3.1 Third-Party Service Providers:
We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, domain registrars, and customer support platforms. These providers are bound by confidentiality agreements and may not use your information for any purpose other than providing services on our behalf.
3.2 Legal Obligations:
We may share your personal information if required to comply with applicable laws, regulations, or legal proceedings, or to protect the rights and safety of Host Ilaka, our users, or others.
3.3 Business Transfers:
If Host Ilaka is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you if such a change occurs.
4. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. After this period, we will either delete or anonymize your information unless a longer retention period is required by law.
5. Your Rights
You have the following rights concerning your personal data:
5.1 Right to Access:
You can request a copy of the personal data we hold about you.
5.2 Right to Rectification:
If any of your information is inaccurate or incomplete, you can request to have it corrected.
5.3 Right to Erasure (Right to be Forgotten):
You can request the deletion of your personal data, subject to legal obligations.
5.4 Right to Restrict Processing:
You can request that we limit how we use your personal data in certain circumstances.
5.5 Right to Data Portability:
You can request a copy of your personal data in a structured, machine-readable format and transfer it to another service provider.
5.6 Right to Object:
You can object to the processing of your personal data for direct marketing or when we are processing it based on legitimate interests.
To exercise these rights, please contact us at [email protected].
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system is completely secure, so we cannot guarantee absolute security.
7. International Data Transfers
If you are located outside of India, please note that we may transfer your personal data to servers in India or other countries where our service providers operate. By using our services, you consent to this transfer, storage, and processing of your information.
8. Children's Privacy
Host Ilaka does not knowingly collect or solicit personal information from anyone under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after any changes indicates your acceptance of the new terms.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]
Phone: +91-7003381413
Address: Host Ilaka, Kolakata, West Bengal India
Effective Date: 26/09/2024